Ordering your favorite smoked meats has never been easier. With the Midwood Smokehouse online ordering system, fans of Carolina-style barbecue can skip the line and enjoy mouthwatering ribs, brisket, wings, and sides at home, work, or on the go.
Whether you’re a first-timer or a loyal customer, this comprehensive guide will walk you through how to order online from Midwood Smokehouse, what options are available, and how to get the most value with rewards and delivery tips.
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Why Order Midwood Smokehouse Online?
The rise of mobile-first food ordering has made online BBQ ordering a must-have. Midwood Smokehouse taps into this with a smooth, intuitive system powered by Toast, ensuring secure payments, rewards tracking, and real-time updates.
Benefits of Ordering Online:
- Skip the wait – no lines, no hassle
- Customize your order with sides, sauces, and preferences
- Earn Midwood Rewards points
- Access exclusive online-only deals
- Seamless checkout with Apple Pay, credit cards, or gift cards
How to Order Online from Midwood Smokehouse
Follow this simple step-by-step process to place an online order through their official platform:
Step-by-Step Guide:
| Step | Description |
|---|---|
| 1. Visit the Website | Go to midwoodsmokehouse.com |
| 2. Click “Order Online” | Button located at top-right of the homepage |
| 3. Choose a Location | Select the nearest Midwood location (e.g., Park Road, Raleigh, Columbia, etc.) |
| 4. Browse the Menu | Pick from BBQ plates, sandwiches, wings, salads, sides, and desserts |
| 5. Customize Your Meal | Add sauce, portion sizes, toppings, etc. |
| 6. Log in or Continue as Guest | For rewards and order tracking, logging in is recommended |
| 7. Checkout Securely | Choose delivery, pickup, or curbside, and pay via card, Apple Pay, or gift card |
What’s On the Midwood Smokehouse Online Menu?
When you order online from Midwood Smokehouse, you’re getting access to their full menu, including:
Popular Categories:
- Brisket Plates
- St. Louis Ribs
- Pulled Pork Sandwiches
- BBQ Chicken Plates
- Smoked Wings
- Southern Sides like hush puppies, collards, and mac n’ cheese
- Salads & Wraps
- Desserts like banana pudding and pecan pie
Online-Only Exclusives
Some locations may feature limited-time offers or online-exclusive combos.
Pickup vs. Delivery – What’s Best?
Midwood offers multiple order fulfillment methods:
In-Store Pickup
- Fast and convenient
- No added delivery fees
- Ideal if you’re nearby
Curbside Pickup
- Staff brings food to your car
- Great for families or rainy days
- Stay in your vehicle for easy pickup
Delivery (via Toast or 3rd Parties)
- Available at select locations
- Can use DoorDash, Uber Eats, or Grubhub in some areas
- Check for availability at checkout
| Method | Speed | Fees | Contactless? |
|---|---|---|---|
| In-Store Pickup | 10–15 mins | $0 | ❌ |
| Curbside | 10–20 mins | $0 | ✅ |
| Delivery | 30–60 mins | Varies | ✅ |
Payment Methods for Online Orders
Midwood makes online BBQ ordering easy and secure with multiple payment options:
- Credit/Debit Cards
- Apple Pay (depending on your device and browser)
- Toast Gift Cards
- Midwood Rewards Discounts
Pro Tip: Sign up for rewards to redeem points during checkout.
Using Midwood Rewards When Ordering Online
If you’re part of the Midwood Smokehouse Rewards program, online ordering is the easiest way to rack up points and redeem them.
How It Works:
- Earn 1 point for every $1 spent
- Log in before you order
- Redeem points for free sides, entrées, or discounts
- Track your rewards balance in your Toast account
Which Midwood Locations Offer Online Ordering?
Not every BBQ joint has streamlined online ordering like Midwood. Here’s a list of locations that currently support it:
| Location | Online Ordering | Curbside | Delivery |
|---|---|---|---|
| Charlotte (Park Road) | ✅ | ✅ | ✅ |
| Charlotte (Plaza Midwood) | ✅ | ✅ | ✅ |
| Ballantyne, NC | ✅ | ✅ | 🚫 |
| Raleigh, NC | ✅ | ✅ | ✅ |
| Columbia, SC | ✅ | ✅ | ✅ |
Tip: Use your ZIP code during checkout to confirm availability.
Best-Selling Items to Try Online
Wondering what others are ordering most? These are Midwood online best-sellers:
- Combo BBQ Platter – Includes brisket, ribs, pork, and two sides
- Midwood Wings – Smoked, flash-fried, and tossed in house sauce
- Southern Fried Chicken Sandwich – With pickles and slaw
- Mac & Cheese – Extra cheesy, loved by all ages
- Banana Pudding – A southern classic for dessert
Can You Modify Online Orders?
Yes! Midwood’s Toast system allows easy customizations:
- Sauce level (light, normal, extra)
- Swap sides
- Add extra meat or toppings
- Choose pickup or delivery window
And if you have dietary restrictions, there are options to add notes for allergies or preferences.
Reviews from Customers Who Order Online
Here’s what real customers say about Midwood’s online ordering system:
“The ordering process is simple, and my curbside pickup was ready in 15 minutes!” – Rebecca W.
“Apple Pay worked perfectly, and I used my rewards for a free side. Love it!” – Jon D.
“Best online BBQ ordering experience I’ve had. Toast made it easy.” – Mike T.
Does Midwood Smokehouse Have an App?
While there’s no standalone Midwood app, their online ordering is fully mobile-friendly through Toast:
- Works on iPhone, Android, tablets, and desktop
- Save payment methods
- Track rewards and order history
- Quick reorder option
Tips for Ordering Online Like a Pro
1. Log in First
This ensures you earn rewards and get personalized deals.
2. Schedule Ahead
Order now and schedule pickup or delivery for later.
3. Use Saved Favorites
If you’re a repeat customer, save your usual order to speed things up.
4. Apply Rewards Before Checkout
You’ll see redemption options in your cart if logged in.
5. Opt-In for Text Alerts
Get notified when your food is ready or on the way.
FAQ – Midwood Smokehouse Online Ordering
1. Can I order everything online that’s on the in-store menu?
Yes, most locations offer the full menu online, including sides and desserts.
2. Can I earn rewards on online orders?
Absolutely! Just log in with your rewards account before checking out.
3. Can I use Apple Pay when ordering online?
Yes, if supported by your device and browser (via Toast).
4. Does Midwood Smokehouse offer delivery?
Yes, in select areas through their site or third-party platforms.
5. How long does online pickup usually take?
Most orders are ready in 15–20 minutes depending on volume.
6. Is there a fee for curbside pickup?
No, curbside pickup is free at participating locations.
7. Can I cancel or change my online order?
If it hasn’t been prepared, you can contact the store to adjust.
8. Are there online-only deals?
Yes, some combos or discounts are exclusive to online orders.
9. Can I schedule an order for a future time?
Yes, you can select a later time for pickup or delivery.
10. Can I redeem a gift card online?
Yes, Toast allows you to enter gift card codes during checkout.
11. Are allergy-friendly options visible online?
Yes, you can filter or add notes to flag allergies or preferences.
12. Can I tip online?
Yes, tips can be added during checkout for pickup and delivery.
13. Do online orders include sales tax?
Yes, applicable taxes will be added at checkout.
14. Do I need an account to order?
No, you can order as a guest, but logging in gives rewards access.
15. Can I reorder a past meal?
Yes, the system saves order history if you’re logged in.
Final Thoughts
Whether you’re craving a brisket platter or smoked wings, the Midwood Smokehouse online ordering system is fast, flexible, and rewards you every step of the way. It’s optimized for mobile, supports multiple payment options (including Apple Pay), and gives you access to the same smoky goodness you’d find in-store.
From weekday lunches to weekend feasts, order ahead, skip the line, and get rewarded while doing it.